Question 1

How do I book an appointment at Emily's Nail & Beauty Lounge?

Accepted Answer

You can book online instantly via Treatwell — choose your service and pick a time that suits you. You'll receive instant confirmation, plus email and SMS reminders before your appointment.

Question 2

Where is Emily's Nail & Beauty Lounge located?

Accepted Answer

We are based in the village of Collier Street, Kent — postal address Collier Street, Tonbridge, TN12 9SB. A private studio close to Tonbridge, Tunbridge Wells, Paddock Wood, Marden and Maidstone.

Question 3

What are your opening hours?

Accepted Answer

We're open Monday to Friday 9:00am – 6:00pm, Saturday 9:00am – 4:00pm, and closed on Sundays.

Question 4

What is the cancellation policy?

Accepted Answer

We require a minimum of 24 hours' notice to cancel or reschedule an appointment. Late cancellations may be subject to a fee, and no-shows may be charged up to 50% of the service value.

Question 5

How much does a gel manicure cost?

Accepted Answer

A standard gel manicure is £25. Builder gel (BIAB) is £28, pro press extensions are £35, gel pedicure is £25, and bespoke nail art with gems is £2 per nail. Full pricing is on our prices page.

Question 6

Do you offer BIAB / builder gel?

Accepted Answer

Yes — we offer Builder Gel manicures (also known as BIAB) at £28, infills at £20, and a builder gel manicure including gel polish at £32.

Question 7

Can I message you instead of booking online?

Accepted Answer

Absolutely — you can WhatsApp us on 07595 592905 or use the contact form on our website. We reply quickly during opening hours.

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Appointment in Collier Street